Privacy Policy Updates

Effective Date: 1 JAN 2026

Hydraulics Plus, Inc. We respect your privacy. This SMS Privacy Policy explains how we collect, use, and protect information related to SMS/MMS text messaging.

Information We Collect

When you consent to receive SMS/MMS messages from Hydraulics Plus, Inc., we may collect:

Your name, company or organization name, mobile phone number, email address, account or service ticket information, message content, communication preferences, opt-in records, opt-out records, and related customer support or account information.

How We Collect SMS Consent

We may collect SMS/MMS consent through signed paper forms, PDF or electronic forms, verbal consent by phone or in person, customer onboarding documents, service ticket workflows, or other documented business communications.

How We Use SMS Information

We use SMS/MMS information to send customer care communications, account-related updates, service ticket updates, technician arrival or scheduling updates, project coordination messages, support follow-ups, and Business SMS testing or demonstration messages.

Message Frequency

Message frequency varies depending on your relationship with Hydraulics Plus, Inc., your service activity, support requests, projects, account updates, or other communications with us.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Opt-Out Instructions

You may opt out of SMS/MMS messages at any time by replying STOP.

After you opt out, we may send a confirmation message and will stop sending SMS/MMS messages to that mobile number unless you provide consent again.

Help Instructions

You may reply HELP for assistance, or contact Hydraulics Plus, Inc. directly at:

Phone: 509-536-9464
Email: lroberts@hydraulicsplusinc.com

Sharing of SMS Information

Hydraulics Plus, Inc. does not sell, rent, or share SMS/MMS opt-in consent, mobile phone numbers, or text messaging data with third parties or affiliates for their marketing or promotional purposes.

We may share information with service providers only as necessary to deliver SMS/MMS messages, operate our business communications systems, provide customer support, comply with legal obligations, or protect our rights.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect SMS/MMS information from unauthorized access, use, or disclosure.

Data Retention

We retain SMS/MMS records, consent records, opt-out records, and related customer communication records as needed for business, operational, compliance, legal, and support purposes.

Changes to This Policy

We may update this SMS Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

Hydraulics Plus, Inc.

5507 East Broadway Avenue
Spokane Valley, Washington 99212
United States

Phone: 509-536-9464
Email: lroberts@hydraulicsplusinc.com